Privacy Policy
Who are we
Fastparts.ie (referred to as "the company", “our”, “us” or “we” in this notice)
Fastparts.ie is a separate division within Farmhand Ltd and was established in 1987 to market a wide range of wearing and fast-moving parts for all makes of tractors and agricultural machinery. Products include spare parts for ploughs , sprayers, mowers and tractors among many others. Original spare parts numbers are for reference only. Not intended to be sold as original equipment.
As a business, we are committed to respecting and protecting the privacy of all individuals with whom we interact. We are committed to being transparent in our handling of personal information and processing personal information at all times in accordance with applicable privacy and data protection laws.
This Privacy Notice explains what personal information we collect from you, how we use it and what your rights are. Please send us an email to contactus@farmhand.ie if you have any questions.
Data Collected
The Company does not and will not knowingly collect information from any unsupervised person under the age of 18. If you are under the age of 18, you must not use this Website or submit any personal data unless you have the consent of, and are supervised by, a parent or guardian.
When you make purchases from Fastparts.ie (including purchases made in-store, over the phone, or via catalogue order forms or this Website) the Company may collect the following personal data about you:
Your Name, Billing and Shipping Addresses, Phone, Fax and E-mail details;
Anonymous browsing and online shopping activities (Google Analytics);
Fastparts.ie (and third party data processors acting on our behalf) may collect, store and process your personal data:
To make this Website available to you and to provide you with content which is tailored to your individual tastes;
To maintain any registered account that you hold with the Company;
With your agreement, to contact you (including by SMS and e-mail) about promotional offers and products and services which the Company thinks may interest you and for customer satisfaction and market research purposes;
To provide goods and services to you and for associated purposes, including verifying your identity;
For research, analysis, testing, monitoring, risk management and administrative purposes;
For any related purposes, or where there is a legal right or duty to use or disclose your information (including for crime and fraud prevention and related purposes).
In addition, the Company may collect anonymised details about visitors to our Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details that is collected for these purposes.
Except as set out in this privacy policy, the Company will not disclose, sell or rent your personal data to any third party.
Cookie Policy
What are cookies?
This website uses cookies to collect information. Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses this website. The cookies are essential to the effective operation of our website and to enable to you shop with us online. Cookies are also used to tailor the products and services offered and advertised to our customers, both on this website and elsewhere.
Information collected
Some cookies collect information about browsing and purchasing behaviour by people who access this website via the same computer or device. This includes information about pages viewed, products purchased and the customer journey around a website. We do not, however, use cookies to collect or record information on users’ name, address or other contact details. Fastparts.ie are able to use cookies to monitor individual customer browsing and purchasing behaviour but third parties are not able to identify customers using cookies.
Who sets the cookies?
The cookies stored on your computer or other device when you access this website are set by the Company, our suppliers who partner with the Company to help deliver a high quality website and on-line shopping experience, and other third parties. Some cookies are set by or on behalf of the Company and are necessary to enable customers to a make purchases on our website.
Cookies may also be set by third parties who participate with us in affiliate marketing programmes. None of these third parties collect any personal data from which they would be able to identify individual customers.
What are cookies used for?
The main purposes for which cookies are used are:
For technical purposes essential to effective operation of website, particularly in relation to on-line transactions.
To drive Company marketing, particularly banner advertisements and targeted updates which are explained in more detail elsewhere in the Privacy Policy.
To enable the Company to collect information about the browsing and shopping habits and activities of customers, including to monitor the success of campaigns, competitions etc.
To enable the Company to meet its contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.
How do I disable cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use and we provide further detail below on how to disable cookies for the most popular browsers:
For Microsoft Internet Explorer:
Choose the menu “tools” then “Internet Options”
Click on the “privacy” tab
Select the setting the appropriate setting
For Mozilla firefox:
Choose the menu “tools” then “Options”
Click on the icon “privacy”
Find the menu “cookie” and select the relevant options
For Opera 6.0 and further:
Choose the menu Files”> “Preferences”
Privacy
What happens if I disable cookies?
This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off. If you only disable 3rd party cookies you will not be prevented from making purchases on this site. If you disable all cookies you will be unable to complete a purchase on this site.
Security Policy
The Company uses Internet standard encryption technology (“SSL” or “Secure Socket Layer” technology) to encode personal data that you send when placing an order through the Website. To check that you are in a secure area of the Website before sending personal data to us, please look at the top left of your website browser and check that it displays an image of a closed padlock or an unbroken key.
However, please note that whilst the Company take appropriate and reasonable technical and organisational measures to safeguard the personal data that you provide, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that the Company cannot guarantee the security of any personal data that you transfer over the Internet to the Company and the Company will not be liable for any loss either direct or indirect loss, claims or damage arising from the transfer of such data.
If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security. In addition we recommend that you take the following security measures to enhance your online safety:
Keep your account passwords private. Remember, anybody who knows your password may access your account.
When creating a password, use at least 8 characters. A combination of letters and numbers is best. Do not use dictionary words, your name, email address, or other personal data that can be easily obtained. We also recommend that you frequently change your password. You can do this by going to ‘My Account’ and clicking ‘Change name, email or password’.
Avoid using the same password for multiple online accounts.
Your rights
You have the following rights:
the right to ask what personal data that the Company holds about you at any time (aside from the reasonable costs of reproducing the data the Company will not charge you for providing this information to you and to receive a response within 21 days);
the right to ask the Company to update and correct any out-of-date or incorrect personal data that the Company holds about you free of charge.
the right to opt out of any marketing communications that the Company may send you;
the right to have any personal data the Company holds about you erased or blocked within 40 days of the receipt of such a request from you; and
the right to request the Company to cease processing your personal data where such processing is likely to cause substantial distress or damage.
If you wish to exercise any of the above rights, please contact the Company using the contact details specified above. However, if you wish to unsubscribe from e-mail marketing communications that the Company sends you, you can most easily do this by clicking on the unsubscribe link at the bottom of any e-mail newsletter sent to you or, alternatively, by visiting the Company e-mail newsletter preference centre.
Third party sites
This Website may contain links to other websites operated by third parties. Please note that this privacy policy applies only to the personal data that the Company collects through this Website and the Company will not and cannot be responsible for personal data that third parties may collect, store and use through their website. You should always read the privacy policy of each website you visit carefully.
Updates to this policy
The Company privacy policy was last amended in February 2023. Please check this page regularly to find out about updates to the policy.